1. Information We Collect

When you submit our request form, we collect the information you provide, which may include: your name, job title, company name, company email, business address, phone/WhatsApp number, the type(s) of synthetic audio content scenarios you're seeking, estimated volume needed, language preferences, your use-case description, and any additional notes you choose to share.

2. How We Use Information

We use the information you submit to respond to your inquiry, scope and propose a custom Enterprise Audio Content engagement, and communicate with you about your request. We do not sell your personal information.

3. Third-Party Service Providers

Our request form is processed by Formspree, a third-party form-handling service, which receives the information you submit in order to deliver it to us. These providers process data on our behalf and are not authorized to use it for their own purposes.

4. Cookies & Tracking

This website does not currently use advertising cookies or third-party tracking pixels. [Update this section if analytics, chat widgets, or ad-tracking tools are added.]

5. Data Sharing

We do not sell or rent your personal information. We may share information with service providers who help us operate our business (such as our form processor), or if required to do so by law.

6. Synthetic Content & Data Separation

Enterprise Audio Content is 100% synthetically generated and is never derived from, or a repurposing of, real, identifiable individuals or their conversations.

7. Data Retention

We retain information submitted through our request form for as long as necessary to respond to your inquiry and, if we proceed with an engagement together, for the duration of our business relationship and as required for legitimate business or legal purposes thereafter.

8. Your Rights Under the GDPR (EEA & UK Residents)

If you are located in the European Economic Area or United Kingdom, the General Data Protection Regulation (GDPR) gives you the following rights over your personal data:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data, subject to legal or legitimate business exceptions.
• Right to restrict processing — request that we limit how we use your data in certain circumstances.
• Right to data portability — request your data in a structured, commonly used, machine-readable format.
• Right to object — object to processing based on our legitimate interests.
• Right to withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior processing.

Legal basis for processing: we process the information you submit through our request form on the basis of your consent (by submitting the form) and our legitimate interest in responding to business inquiries and providing our services. Where we enter into a contract with you, processing necessary to perform that contract is also a legal basis.

To exercise any of these rights, contact us at gencounsel@syntheticalgos.com. You also have the right to lodge a complaint with your local data protection supervisory authority.

9. Your Rights Under the CCPA/CPRA (California Residents)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the following rights:

• Right to know — what categories of personal information we've collected, used, and disclosed about you, and for what business purpose.
• Right to delete — request deletion of personal information we've collected from you, subject to certain exceptions.
• Right to correct — request correction of inaccurate personal information.
• Right to opt out of sale or sharing — we do not sell or share your personal information (as those terms are defined by the CCPA/CPRA), so no opt-out action is required.
• Right to limit use of sensitive personal information — we do not use sensitive personal information for purposes beyond what's necessary to provide our services.
• Right to non-discrimination — we will not deny services, charge different prices, or provide a different level of service because you exercised a privacy right.

Categories of personal information collected (in the past 12 months), per the categories defined by the CCPA: identifiers (name, email, phone, address); professional or employment-related information (job title, company name); and commercial information you provide in the request form (scenario types, volume, language preferences, use-case notes). We collect this directly from you.

To exercise any of these rights, contact us at gencounsel@syntheticalgos.com. We will verify your request using the information you provide and respond within the timeframe required by law. You may also designate an authorized agent to make a request on your behalf.

10. Children's Privacy

Our website and services are intended for business use and are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. International Data Transfers

We may transfer information you submit through our request form to countries outside your country of residence, including the United States, which may have different data protection laws. By submitting the form, you consent to such transfers. We take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable law.

12. Security

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

14. Contact Us

Questions about this Privacy Policy, or requests to exercise your privacy rights, can be sent to contact@syntheticalgos.com.